Terms of use

This Website belongs to the company (Vassiliki’s Votanopoleio). The term Website means henceforth all websites, applications, services, content, texts, information, photos, visual illustrations, etc., included under the email address (www.votanopoleio.gr)

The Website (www.votanopoleio.gr) is an online store selling products and Internet services. Make sure you agree to the following terms, because your further use and browsing of Website implies explicit and unconditional acceptance of them.

Note: Privacy Policy is an integral part of the Terms of Use of the Website (www.votanopoleio.gr)

1. Introduction

The Website (www.votanopoleio.gr) is the property of the company with its name (Vassiliki’s Votanopoleio) based in the municipality of Heraklion, Crete, Karterou 35, PC 71201, (TIN: 075032827, Tax Office: Heraklion GEMI number 76890427000). From now on, it will be called “Website” for the sake of brevity. The company complies and responsibly applies the legislation on Personal Data. The company is facing very seriously protecting your privacy. It has taken all necessary measures in this regard to maintain the security and confidentiality of the information concerning them visitors to the services of the Website.

The following terms apply to the use of the Website. The use of our Website implies unconditional acceptance, consent, consent, approval and agreement by the visitor with Terms of use and the Privacy Policy we follow.

Please read the Privacy Policy carefully to be informed:

  • about the information collected by you when you visit the Website,
  • how they can be used and communicated,
  • how this information is protected and what your rights are.

Any use of the Website presupposes, and you expressly state and warrant, that you have completed 18th year of age and have full legal capacity. Minors are explicitly forbidden to do so use of the Website. The Company does not bear any responsibility for the use of the Website by users who do not have the above properties.

2. Communication with the company

Member account

The Website provides its users with member services, upon acceptance of the terms of use of the network place and completion of the process of entering their details. Once the visitor / user complete the registration process set by Website, will receive confirmation of one personal password and the username that he will have set. Members remain solely responsible for all acts performed under it personal password, username and in general their user account. The Members agree to immediately notify (company name) of any unauthorised use their account and any occurring and / or possible breach of security. Members are also responsible exclusively for the careful use of their account and their formal withdrawal from the account at the end of each use (Logout). The company is not responsible for any damage or loss resulting from the inability of members to respect and follow this clause. After its creation account, its deletion is not possible.

Start – stop service
The company reserves the right to modify and / or temporarily or permanently discontinue part or all of website services with or without notice to users / members.

The user / member understands and accepts that the company reserves the exclusive right to discontinue use his / her passwords on his / her services and / or dispose of his / her content to users / members who believe they have violated the letter and spirit of these terms use.

The Company maintains a file with the email addresses of the users who have registered on the Website for the purpose of sending emails (newsletters). In case the user wishes to be deleted from service can make use of the relevant deletion link that exists in every email that is sent. The Company reserves the right to unjustifiably delete any recipient.

More specifically, the company can send information communications via email to the following aims:

  • For information purposes.
  • For promotional purposes.
  • Suggestions for relevant products / services.
  • To prompt to complete questionnaires or generally receive responses from visitors / customers related to their satisfaction with the company’s services.

In case a user does not want to receive any emails or any other type of communication from the company, must request its deletion from the service by sending a relevant request to (info@votanopoleio.gr)

Contact form / CV

The Company gives you the opportunity, if you wish, of an exploratory contact with it regarding the supplied products / services through the contact form. Completing and submitting it. Contact Form does not constitute a contract, nor is its acceptance binding on the Company.
The content of the Contact Form may be changed without notice by the Company. In case you send us a CV, in positions posted by the company, the Your information, as well as your CV information, is stored in our database securely and only in accordance with the Personal Data Protection for 1 year, for the purpose of probability future cooperation. The personal data file is kept by the company for the absolutely necessary period of time in order to serve the above processing purposes.

3. Intellectual property

All content on the Website is the intellectual property of the Company and / or contracted companies. They are protected according to the relevant provisions of Greek law, of European law and international conventions. Names, pictures, logos and badges representing the (company name) and its services, are exclusive marks and insignia features of the Company. They are protected by Greek, EU and international laws on trademarks and industrial and intellectual property. In any case, the appearance and exposure their presence on this Website should in no way be construed as a transfer or assignment their license or right of use.

For these reasons, any copying, analog / digital recording and engineering is prohibited reproduction, distribution, transfer, downloading, processing, resale, creation production work or misleading the public. Any playback, reissue, upload, announcement, dissemination or transmission or any other use of the content of the Website in any way or medium for commercial or other purposes is permitted only after prior written permission Company or any other legal Beneficiary of the above rights.

4. User responsibility

The visitor who makes use of the pages of the company “Vassiliki’s Votanopoleio” accepts that will use the Website in accordance with the provisions of the current Greek and European legislation and good manners.

That is, it will not use it to create and / or transmit any content that:

  • is false, inaccurate or misleading, illegal, harmful, obscene, defamatory, threatening or blackmailing.
  • is a violation of someone else’s privacy.
  • may cause harm to minors in any way.
  • implies or is related in any way to child pornography.
  • succeeds against social minorities, population groups and racial groups
  • is not entitled to be transmitted in accordance with the law or the contractual or administrative relationship. (such as internal information, proprietary and confidential information obtained or were disclosed as part of employment or covered by agreements confidentiality)
  • infringes any industrial or intellectual property rights.
  • contains software viruses or, intentionally or unintentionally violates applicable Greek and Community legislation and its provisions.
  • may harass third parties in any way.
  • used to collect or store personal data about other users.

The visitor who uses its pages (company name) assumes responsibility for any
damage is caused to the Company by misuse or improper use of the relevant services. In case that if any use is found by the indicative of the above, the Company reserves the right to take any action provided for by applicable law and the relevant provisions.

The Website is provided to you “as is”.

Its use, in whole or in part, by You is at your own risk. The Company does not bring no responsibility for the correctness, validity, completeness, accuracy or usefulness of the Website. Neither provides any kind of guarantee regarding its appropriateness (technique or other) for anyone purpose. The Company assumes no responsibility for any positive or negative damages you may incur You or third parties, directly or indirectly, from the use of the Website. Especially when it comes to computer damage or other systems, data loss, malfunctions with any software or hardware already installed etc.

5. Links from other websites

The Company does not control the availability, the content, the privacy policy data, quality and completeness of the services of other web sites and pages which refer through “links”, hyperlinks or advertising banners to the company’s website. Therefore, for any problem that arises during their visit / use, the user must go directly to the respective web sites and pages, which are fully responsible to provide their services. Under no circumstances should the  Company be considered embraces or accepts the content or services of web sites and pages which refer via “links”, hyperlinks or advertising banners to the company’s website or that connected to them in any other way.

6. E-commerce

The Website provides its visitors / users the opportunity to purchase products through e-commerce applications in accordance with the specific terms that it sets and ensuring to protect the personal information, they provide about the use of these services. Access to the Company’s pages / services does not involve any additional costs current invoice status for general Internet access as set out by competent providers (ISP’s) and is paid to them alone.

7. Purchase training process – purchase file

The purchase of products through the Company’s e-commerce applications requires either create a customer-member account, or the purchase is completed by connecting “Visitor”. The Company sends automated e-mails of confirmation / information, etc. to e-mail address provided by the user when registering as customer – member or when registering as a visitor. The user’s orders and orders are archived by the company and kept in its file for as long as required by current legislation on bookkeeping and data by traders (Κ.Β.Σ. – Π.Δ. 186/1992).

8. Right of withdrawal

Under current legislation, the user has the right to withdraw from the purchase of products through Website with a statement addressed to the Company based in Karterou 35, Heraklion Crete, 712 01, within 14 days from the receipt of the products by him.

9. Prices – Shipping costs – VAT

The Company’s online store reserves the right to change prices without prior notice customer notice. The prices of the products incorporate the current VAT. which burdens them. Shipping costs are listed in detail on the “Shipping Methods” page. Transportation costs may be changed due to special conditions (overweight, bulky parcel, K.O.K.) and are finalized with customer / user approval.

10. Other terms

  • The above terms of use, as well as any modification, change or alteration of them governed and supplemented by Greek law, the law of the European Union and relevant international treaties.
  • Any provision of the above terms becomes contrary to law, automatically ceases to is valid and is removed from the present, without in any way affecting the validity of the others terms. This constitutes the entire agreement between it (company name) & its visitors and it binds only them. No modification of these terms will be taken into account will not be part of this agreement if it has not been made in writing and has not integrate into it.
  • The Company reserves the right to unilaterally modify or renew these terms, according to her needs and trading habits. Locally responsible for any There is a difference between the courts of Heraklion.

11. Contact details for personal data protection.

According to the provisions of 13 et seq. Of the General Data Protection Regulation 679/2016 / EU, you have right of information, right of access, right of correction, right of deletion, right restriction of processing, right to data portability, right to object to processing your personal data, including objecting to automated decision making and profile training. As well as the right to file a complaint with the Authority Privacy Policy.

If you wish to exercise your rights or if you have any questions regarding protection of your personal data, you can contact:

  • Email: info@votanopoleio.gr
  • Phone: +30 2810244452

12. Modifications to the terms

The company reserves the right to change or modify the applicable terms in any time without notice to users / members. Such changes, modifications, additions or Deletions will take effect immediately, ie from their posting on the Website. Any use of it A website after such a change or modification will be deemed to be accepted by him user / member of changes, modifications, additions or deletions.

All information available on the Site is intended to be used for educational or informational purposes only. Notices and products are not intended to diagnose, treat, cure or prevent any condition or disease for which in any case, you must consult with your physician. If you have any questions concerning the nature or recommended use of the products, you can email us at info@votanopoleio.gr.

Date of last revision: 01/02/2019

Return policy

Return policy 

The company supports online shops and is informed about products which descriptions display its pages. The company encourage people to use the Internet in theirs daily purchases.
However, if you do not pleased by your order, you can return part or all products within fourteen (14) days of receipt.
It clarified that the returned products must not be used, worn, altered or damaged and the labels that accompany the product should be present, just as it was when you received it along with the sales receipt or invoice.  Also, you must communicate via e-mail at info@votanopoleio.gr and the company gives you the property instruction and return code. If does not available the new product that you want, the company will return your money or the amount of the product purchase is credited to your account and can be used in any new order you wish. In all these cases, return costs are charged to the customer

Returns due to delivery error 

In all cases that the company delivers other product and makes mistake with type or amount, or missing a product than those ordered, you should contact via e-mail at info@votanopoleio.gr. Customer should return the goods and the company checks and amend the mistake. Customer should return the product in the main package exactly as received.  In this case, return cost of product are sold by the company. It is necessary that customer maintain the product in initially situation. The company can refuse to change the product if there is possible deception. 

Return of imperfect products

You should return the imperfect products 7 calendar days of the delivery. It is necessary; the product must not be damaged and has all original documents (eg Retail etc) and full packaging. The company will make effort to be replaced with same or similar product and customer do not charge anything. You must inform us by e-mail at info@votanopoleio.gr. The company will send you instructions; in what way you return the product and give you return code. If the product is no longer available, it will be replaced with equivalent product upon request or the company returns your money.